Our Offline Stores

Mon - Fri 9:00am - 6:00pm

Head Office

Lenox Surgical Instruments
Lenox Street # 1, Behind Honda Falcon, 
Deska Road, Sialkot, 51310. PAKISTAN
Office Tel: +92-52-324-1123
Call: +92-343-6822746

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Export & Sales Department

Call:+92-320-6338182 
E-mail: info@lenoxsurgical.com

Manufacturing Department
E-mail: lenoxsurgical@gmail.com

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    Frequently Asked Questions

    What types of products do you manufacture?

    We manufacture dental instruments, surgical instruments, hollowware, and hospital instruments, including both reusable and single-use options.

    Do you offer OEM & private label manufacturing?

    Yes, we specialize in OEM and private label production, including logo marking, custom finishes, packaging, and branding support.

    Can I change my next delivery date?

    If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

    What is your minimum order quantity (MOQ)?

    MOQ depends on product type and customization level. Standard items have lower MOQs, while OEM orders may require higher quantities.

    How do I request a quotation?

    You can submit a request through our “Request a Quote” form with product details, quantity, and specifications. Our team will respond with pricing and timelines.

    Do you ship internationally?

    Yes, we supply globally including North America, Middle East, Europe, and other international distributor markets.

    What are your delivery timelines?

    Delivery time depends on order size and production requirements. Standard orders are faster, while OEM/custom orders may take longer.

    What quality standards do you follow?

    Our products follow strict quality control processes including inspection, finishing, and functional testing to ensure consistent performance.

    What is your return and warranty policy?

    Returns are accepted for unused products in original packaging (within policy limits). Warranty covers manufacturing defects under normal use.

    Do you provide bulk supply support?

    Yes, we specialize in bulk supply for distributors, importers, and healthcare organizations with scalable production capacity.